Xerox Error 031-528 (Can't find Server)

Xerox Error 031-528 (Can't find Server)

The error code 031-528 will mean that the printer cannot connect to the PC or server to which SMB scan is configured. Below are a couple of solutions for this issue. 

Solution 1 

Unable to read the host name of the PC/server by the printer

For this we need to change the hostname of the PC/server to its IP address. 

Log in to the printer using the ip address and a web browser > Go to Address Book and the scan entry which fails > Change the hostname to the PC/server IP address

Solution 2

SMB protocol not enabled in the PC

Please refer the below link for solution

https://www.inkmasters.net.au/inkmasters-blog?journal_blog_post_id=22

For Further Assistance Call 1300898591 (Opt #5)